Corine Leech’s Treatment Coordinator Blog

April 15, 2009

Case Presentation: Is your phone being answered?

Filed under: Uncategorized — cleech @ 11:19 pm

In most dental practices today we think answering our phone during office hours is enough, but is it really? In this internet driven age people want to contact you when they are on line. That means after five and for sure during the lunch hour. A real person representing the best of your office wins the battle and gains the new patient. It can be accomplished in many different ways. The simplest being someone taking those calls all the time. After hours calls can easily be forwarded to a cell phone that your TEAM or the doctor can carry when the office is not open. TEAM members can take turns sharing the responsibility. If you spend the money to have your telephone number on your websites it makes sense to never miss a call.

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