In most dental practices today we think answering our phone during office hours is enough, but is it really? In this internet driven age people want to contact you when they are on line. That means after five and for sure during the lunch hour. A real person representing the best of your office wins the battle and gains the new patient. It can be accomplished in many different ways. The simplest being someone taking those calls all the time. After hours calls can easily be forwarded to a cell phone that your TEAM or the doctor can carry when the office is not open. TEAM members can take turns sharing the responsibility. If you spend the money to have your telephone number on your websites it makes sense to never miss a call.
April 15, 2009
April 14, 2009
My name is Corine Leech and the last 40+ years I have worked and grown in Dentistry. I love my job and have spent the last 20 years in the practice of Dr. Thomas Hedge. I love sharing my experience and knowledge with those looking to be the best they can and take their practices to the next level. Being a treatment care or new patient coordinator is very rewarding to both the coordinator, the patient he or she helps and the practice willing to embrace this way of thinking. My goal is to share with you and hopefully some others will also share the things that make this position a success.
